A Booking reminder email is sent to the user immediately after the email notification for accepted bookings.
It should only be sending reminders a day before the booking date of accepted or confirmed bookings.
Another example
A Booking reminder email is sent to the user immediately after the email notification for accepted bookings.
It should only be sending reminders a day before the booking date of accepted or confirmed bookings.
Another example
Please describe the steps to reproduce the issue, does the booking you’ve tested has a start date at least +2 days from today?
Just tested it with 2+ day booking start date and it didn’t act the same way However am not even sure if the reminder will come till tomorrow.
So now that we are sure that it acts like this for same day and next day bookings, whats the fix ?
same day shouldn’t have reminders and next day reminder should come when its booked but not immediately after its been accepted
any update ?
Hi,
Unfortunately, we could not reproduce the problem; everything is working correctly on our side.
Please provide more details, such as your actions step by step so that we can reproduce the issue.
Same-day booking bug
Next Day booking bug
Expected results
Same day booking
Next Day booking
Note
Another Discovery (Potential Bug)
As I already mentioned, I tested a 2+ days booking and a reminder did not come immediately after the booking was accepted like the above complaint therefore this bug applies to same-day and next-day bookings however I just noticed that I didn’t even get any reminder at all for the 2+ days booking which is another cause for concern.
Please can you explain what you mean by you tested it and it works correctly on your side? How did you code the reminder to work for same and next-day bookings?
Please assist me ASAP
Hi,
Sorry for the delay.
Please send temporary WP access to support@hivepress.io with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin Temporary Login Without Password – WordPress plugin | WordPress.org.
Ok will do
2 follow-up email messages, no response. This is the only bug I need to be sorted out for now. Please update
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