Bug on the payout balance on the dashboard when there is a refound

When a user ask for a refound, his payout balance display a wrong number (the payout balance is negative).

Steps to reproduce

A customer do an order
Then I go to the dashboard
I do a refound.
Now my payout balance is negative

Actual result

The result is negative

Expected result

The result have to be 0 if there is no other order.

Hi,

Please provide more details, specifically which payout method you are using, so that we can check this issue in detail. Also, please make sure that you have configured payouts correctly, you can check this doc How to set up payouts - HivePress Help Center

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.