Buy same package twice and renewals

General
1

Hi, I have two questions.

  1. If a user wants to buy a premium package that allows him to post 10 listings, can he buy a second package of the same and get +10 extra listings to post? Or he has to wait for the first one to end?

E.g. Package XYZ → user gets 10 listings to post
He buys the same package again while the first same package XYZ is still active and add 10 more, so he can see 20 listings left to post.

  1. How renews work in this scenario:

A premium package allows users to post 10 listings that expire after 30 days.
The user posts 1 listing today and 1 listing after 2 weeks.
So after 30 days the first listing expires but the second is still there and he has 8 more listings to post.
If the user wants to renew the first posted listing does he have to pay anything or he gets redirected to the packages page just when he has all of the 10 listings (no matter if expired or not) and he needs to add 11 or more?

Pretty confused here, sorry.

Thanks

2

Hi,

  1. Currently there’s no upgrade process so another package will override the previous one if it’s the same, but vendors should see the “Current Package” placeholder instead of Select Package button in this case.

  2. Each renewal is counted in the same way as a new listing submission, so every addition or renewal reduces the current limit by 1. Vendors have to pay for another package once the limit is exceeded.

3

Ok so about the point 2), just to see if I got it:

A vendor has 10 listings. He publishes 1, so he has 9 left.
The single listing he published expires after 30 days.
The vendor renews it for 30 more days (without paying anything else).
Now the vendor, after renewal, has:

  • 8 listings left?
  • still 9 listings left cause he renewed the same one listing?

Like, if the vendor renews 10 times the same single listing, he has to purchase another package?

Thank you

4

In this case there would be 8 listings left in the limit, every submission and renewal is counted.

5

Ok great, thanks for the explanation!

6

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