Hello,
When a new user registers on rentalhive theme, a default message pops up asking him to check his email and confirm by clicking the link.
Now this event sends out a mail with a link to the users email.
But it may so happen that this confirmation mail is delivered to the spam/junk folder of the user.
In such a case, is it possible to change the popup message post registration to include the message that the user should check his spam/junk folder if the confirmation mail has not arrived in his inbox?
If so, how to go about doing this change?
Like I have configured an email that goes out after the user registers using the email option in the hivepress settings.
But what happens is that this event is triggered after the user has confirmed his email address.
Ideally, this email should go first, followed by the email asking for confirmation of email address to alert the user that the confirmation message may have gone to his spam/junk folder.
Flow.
- User registers.
- User gets a popup message asking him to confirm his email via the mail that he has received.
- User does not see any mail as it may have gone to his spam/junk folder.
At this stage the user may get frustrated and abandon attempts to register.
What is required is
- User registers.
- A popup message asks him to click on link in confirmation mail and alert him that such a mail could have gone to his spam/junk folder.
- User is able to then locate the mail in his spam/junk folder and click on the confirmation link.
I am using WP-Mail SMTP and all mails are going out all right.
If I configure email to send mail post ‘registration’ event, then it only goes out after the user has confirmed his email address. I want that the mail should go out before the confirmation mail such as to alert him of the possibility of the confirmation mail going to his spam/junk folder.