Claim listing option is not showing

General Claim Listings
1

Hi,
I have been creating listings for my vendors and I want them to be able to claim them.

Context: these listings are free and I am not trying to monetize.

My potential vendors are not seeing a “claim listing” option and I cannot see it either when I use “incognito” mode on chrome.

My admin has been uploading the listings and I see they are currently acknowledged as the “vendor”. Could this be why claims are not showing up? If so, how do I fix this? We need to upload about 100 listings.

happy to pay someone to sort out for me

Thanks!

2

Hi,

That’s ok since it within the support scope. This option may be hidden in 2 cases:

  • The listing is marked as Verified, this prevents others from claiming listing

  • The website is cached, so the link appears for logged in users but not for others yet

3

Thank you so much! Suggestion 1 was the culprit.

Super grateful for the reply and congrats on an amazing product!

1 Like
4

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