Customers Not Getting Payment Information Once Booking Confirmed

Hey there,

On my site the booking system works in the way of: Guests will request available dates > host gets notified of booking request and checks availability > if available the booking is confirmed and user is notified of this (what I thought should happen is in the booking confirmation email the link to pay for the booking) however nothing happens and the booking gets confirmed on both the user and host side even though no payment has been done?

I have added the WooCommerce plugin and added a payment method.

Here is the system generated confirmation email the user gets once the host approves the booking:


Most likely, you have moved the status of the booking from pending to published, and you needed to move it from pending to draft, then this booking will be in unpaid status, and the customer will need to pay for it.

I believe this will be useful to you.

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