Customize email notifications

[Yan]

When will you improve how we can customize email notifications?

Currently, if you overwrite your settings, everything is written on 1 line as html, space, bullets, etc are not supported in the body message, which makes email notifications unprofessional and messy.

I hope that you will consider some improvements as it’s quite basic. Thanks

[Seegon]

I’m not sure what the issue you are having is, but I have no problem getting the custom email to have spaces between the lines like this:

"
Hello User name

Thank you for completing the registration bla bla

We are gratefull that… so and so

If you have any questions

Regrads
Thomas Thomasson
Team super cool
"

[Yan]

This is what i did but got everything on 1 line. Strange. I will try again. Thanks

[Yan]

Email overwrite is working fine except that:

1. subject with token is lost (there is no token to add page title as reference for instance)
2. following tokens are missing: %sender_email%, %sender_url%
3. following tokens are not working %message%, %sender%, %recipient% - some have been replaced and not even updated such as %message% replaced by %message_text%

• Please note that i only tested “Message received”.
• HivePress > Edit Emails needs some housecleaning, and tokens carefully checked again.

[ihor]

Please try using tokens from the Details section of the selected email event (when you select it and save changes, the Details section will appear). Tokens like %message%, %sender%, %recipient% are object-like, they require the field name, e.g.:

%sender.first_name%

[Yan]

And what about %sender_email% or %sender_url%? What is the token for the sender’s email address? Thanks

[andrii]

Hi,

Please use the %sender.email% token for the sender email.