Delete account button does not do anything

Well, resolved isn’t quite the word I would use since the source of the issue was not found :slight_smile:

Yep, maybe @andrii could tells you what could caused this problem ?

I doubt it at this point. I will get plugin blame, but with only the required plugin activated, and everything reset, only Hivepress to blame. Sometimes random issues happen.

1 Like

Hi,

We checked this issue from our side, and it seems okay. That is, when you click on the Delete Account button, a popup opens where you need to enter your password to delete your account. Please note that such changes can only be affected by third-party plugins, cache or customizations. Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, please refresh permalinks How to refresh WordPress permalinks - HivePress Help Center

​I hope this is helpful to you.

As I stated before, there were NO third party plugins installed when this happened, NO customizations, clean database, cache was cleared, etc. This was a completely clean install. So, nothing in your response is relevant. Thank you, though.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.