I am testing creating a listing and packages
I go to my site
click add listing
it has me create an account if I have not created one
add a listing
This then takes me to the home page and not an account page as expected (issue 1 - probably other reasons)
Next I click account
then click settings
then click xDelete Account
the url changes to …/account/settings/#user_delete_modal
nothing else happens
account is not deleted
So you’re not invited to enter your password by a modal window to then delete your account ?
No window pops up and nothing that tells me to turn off pop up blockers
And, pop up blocker is confirmed off.
I tried this on my side and the window appears > then the password is required to delete the account.
Did you try to see if there is any plugin conflict ?
Not a plugin issue unless an issue with another hivepress plugin
that is to say, all non-Hivepress plugins have been deactivated for testing
This window modal used to work before ?
Did you write any codes that could cause this ?
No, I just started using it and am testing out the set up. First up - vendors and that functionality.
That’s weird…
Can you send a screenshot of the issue ? The moment where you click on the delete account button ?
No topic has already talked about this issue and in my case there is no URL # when clicking on it. I don’t understand this…
I can, but there is nothing to see 
First screen shot is hovering over, next is after clicking
after clicking:
This is a weird one. I always expect issues with themes and finding work arounds, but this is not that.
I’ll try to get a screen shot in the developer tools
This is what is in developer tools.
Cannot send any more messages in this thread until tomorrow, but yes, other modals work fine.
All plugins were deactivated but for hivepress plugins since those are needed for the site to function. I will test and reply in this post. Deactivating hivepress makes the site unusable.
Only hivepress plugin - delete does not work
yes, console checked when clicking on it. Nothing but a jqmigrate message
Yep, weird.
Can you try to send a message to a vendor but being logged-out ? Normally you have a user login modal appearing. Just to see if it’s every windows modal which doesn’t work
Same codes for me…
You tell me that you tried to deactivate all your tiers plugin including HivePress plugin ? These issues generally comes from here
Did you check the console when clicking on it ?
I remembered I was using a child theme. I deleted it. No ability to delete account.
I switched to non-child theme. No button to delete account exists.
I uninstalled the child theme and the main theme.
I reinstalled the main theme.
The delete account button does not exist still. I took a picture of what shows in developer tool. The entire part of the form for the delete button is grayed out. For some reason it is not reading this part of the code. When creating a child theme, it ungrays it so the button shows, but the functionality does not exist.
And, I uninstalled the theme, reset my wordpress several times with all plugins deactivated, still the same results.
However, after deciding to move to a different directory theme due to the issues, resetting wordpress, investigating another theme for suitability, then returning the Hivepress, the problem resolved. Not sure the cause as nothing is different from when I reset everything before, but no longer an issue.
Happy to know that it’s resolved
