Deleted attributes displayed in the vendor form

General HivePress
1

Hello There,

I have added some fields to the vendor listing form using attributes, but many fields that were not added as attributes are also appearing.

For the request form: I added fields from attributes and removed extra fields via code (unset the fields that are not needed). However, when submitting the form, it shows that the Budget field is required, even though it should not be.

Regards

3

Hi,

Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. If this issue exists, please provide more details (e.g., your actions step by step with screenshots, screencast, etc.). This will help us to reproduce and resolve the issue faster.

4

attributes
attributes1301×1731 348 KB

Added these fields in the attributes.

5

vendorpage
vendorpage1301×4495 400 KB

On the page there are showing these fields.

6

On the request form page we don’t have budget field in the form but there are showing error form required.

Requestform
Requestform1301×3044 265 KB

9

Hi,

If I remember correctly, you contacted us by e-mail and we provided you with a solution. The issue was with caching and third-party plugins. Therefore, I recommend disabling all third-party plugins except HivePress. Alternatively, try moving all attributes to draft status and then enabling them one by one to see which one is causing the issue.

10

i have deactivated all third party plugins & drafted all attributes. now hivepress vendor option is not showing because hivepress subscription addon automatically removed. i only disabled all third party plugins instead of hivepress.

plugins-aux
plugins-aux1301×4653 1.1 MB

12

Hi,

Could you please clarify what you mean by the vendor option? Also, can you provide more details on which HivePress subscription you are referring to and where it was deleted? Please note that your screenshot shows about 4 plugins that are third-party and not disabled.

13

I have disbaled all third party plugins & checked again but still facing the issue.

15

Hi,

We have checked this issue locally and everything seems to be working correctly, if you have disabled all third-party plugins, caching and custom implementation, we recommend that you additionally contact your hosting provider, as caching may be enabled on their side.

16

Hi There,

facing new issue in the form -

I’ve noticed some issues with the forms on the site that need to be addressed:

  • After filling out the form, users are being asked to fill it out a second time, which shouldn’t happen.
  • I’m not receiving the attached files, which means I’m unable to review them on my end to approve or reject a provider.

Could you please look into these issues and let me know once they’re resolved?

18

Hi,

Please note that these issues are most likely related to third-party plugins and caching, as we have not received any other feedback that something is not working correctly. Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, please note that there is caching on the part of the hosting provider, so we recommend checking their settings.

P.S. If these issues persist, please provide more details (e.g., your actions step by step with screenshots, screencast, etc.). This will help us to reproduce and resolve the issue faster (to do this, please create a new topic on the forum).