Error page coming after clicking on proceed to payment button

Ernie89 · August 30, 2023, 4:45pm

Something went wrong page opening after clicking on proceed to payment in rental hive theme.
It is not redirecting on checkout page: See attached image

I am using Woocommerce as payment processor.

I am sending temporary access to: support@hivepress.io

From: erneeraq@nunamedia.net

andrii · August 31, 2023, 6:53am

Hi,

There are several ways to solve this issue:

Make sure you set up payments correctly, you can check this doc How to start accepting payments
Navigate to WP Dashboard > WooCommerce > Status > Tools and click Create Pages.
Refresh permalinks, please check this doc How to refresh WordPress permalinks
Edit this listing (either on the front-end or back-end) and re-save it, setting the Price.

andrii · August 31, 2023, 10:03am

Hi,

We checked this issue from our side, and it seems okay. Please check your site again, and if the issue occurs again, follow the recommendations we provided above.

Ernie89 · August 31, 2023, 11:08am

I have tried all mentioned solutions, but the issue still remains.

It is for listing: Cozy apartment In Nuuk

Regards

Erneeraq

andrii · September 1, 2023, 6:53am

Hi,

Please send temporary WP access to support@hivepress.io with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin Temporary Login Without Password – WordPress plugin | WordPress.org.

Ernie89 · September 1, 2023, 10:20am

Just send email to support with temp login.

andrii · September 4, 2023, 9:46am

Hi,

We checked this issue again, and everything is working. I recommend that you try testing with a different browser, and also clear your cache.

P.S. If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.