Expert Description and Picture keeps disappearing

Hi there,
I have a recurring problem that the profile pictures and the description of the expert on ExpertHive continues to disappear when they update something on their profile, such as the calendar link or availability.
Any way to prevent that from happening?

Hi,

Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. If this issue exists, please provide more details (e.g., your actions step by step with screenshots, etc.). This will help us to reproduce and resolve the issue faster.

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