Featured Listings and Packages have had our users and ourselves confused for a while.
To avoid further confusion users will only be able to make their listings featured from the Stars in Listings in their account panel.
Can you confirm how we turn off the featured option when users are posting a new listing.
By this I mean that the user does not see any featured package options during the listing process.
We do not want users to be able to purchase packages that then remain as credits in their account. This is what causes the confusion to our users when they try to use up the packages when clicking the stars in their account.
Thank You.
Hi! If you want to fully remove the featured option, just go → Hivepress->Settings. At the bottom you will find the Featured option. Deselect WooCommerce product : ___ and then click in the Featured time box, and hit Delete. Now save your settings. Your users will no longer see the star! (If it still appears, clear your cache). I also removed the featured package from my site, because it not understandable to everyone, plus if you have only a direct bank transfer, it not works, just if you have a gateway with credit card payment option. A user can only make to featured one listing with one package. There is no “points system” for buying more to make it featured, and counting that. Even when a user purchasing a package, the user only see a number in the “packages” menu, a small number without any indication. I had to add a custom css code with a small addition: you can add (1) listing more.
Please note that you can choose not to add or remove (“unpublish”) packages in Listings > Packages and instead create a separate product that you specify in HivePress > Settings > Listings > Featuring > WooCommerce Product, then when you click on the star, you will automatically be redirected to the payment page.