Hi, I purchased the Membership extension expecting it to hide certain attributes, as suggested in some of your posts.
I’ve configured everything correctly, specifying categories and attributes under Requests and then HivePress > Settings > Membership > Plans Page Set > Restrictions > Requests > Attributes.
However, crucial attributes like contact information remain visible to non-members. This poses a risk of individuals accessing contact details without paying the membership fee. I don’t want to hide the entire request page to maintain website attractiveness. I aim to selectively hide specific attributes.
Please guide me on how to achieve this, as the current setup renders the purpose of the membership extension unclear. Only offers are easily restricted, while my own attributes remain visible to the public.
Please make sure that you have added the restrictions correctly, please check this doc How to set membership restrictions . Also, please note that these restrictions will be applied only to the new plan, so I recommend testing this under a new user.
P.S. If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.