Hivepress phone numbers are not stored for some countries

General HivePress
1

Phone numbers for some countries can’t be stored.
When e.g. country as Switzerland is selected, and number like this is entered 544 54 86

without error, ad is saved in the phone never shows up in the ad as part of the Attribute.

Also tried to enter this number for Singapore and the same is happening.
80537676

I’m doing this from admin area.

2

Hi,

Please share the phone settings and the version of HivePress you’re using. This will help us better understand the issue.

3

The settings are that all phone numbers are allowed, and this happened after recent update Version 1.7.19
Allow front-end editing –> true
Sync with the vendor field –> true
Default Country –> United States (US)

4

Thanks for the details.

If possible, could you please share screenshots (full settings of this attribute for listings and vendors) and detailed steps to reproduce the issue? You can also record a screencast to make sure no step is missed, that would be really helpful.

As far as I understand, you’re trying to create a listing and want the vendor’s phone number to be pre-filled in the listing form. I tried to reproduce this flow on my end but haven’t been able to replicate any issues: Phone Number Sync | Loom.

At the moment, we don’t have enough information to reproduce the bug, but once we can replicate it, we’ll be able to provide a solution quickly.