How do we get a refund for a theme

How do we get a refund. I have contacted hive customer service team many times and my emails are ignored. really shocked about the customer service i have received after buying the professional version


Sorry for the inconvenience. Please make sure that you send a message to and will help you asap.

i did send the email there, actually sent it eight times and no responce

Please make sure that the email address is correct, we couldn’t find any emails from you Awesome Screenshot But no worries - we submitted a refund request to Paddle and they’ll process it shortly. I hope you’ll find a better solution for your project.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.