How does Payout work?

General
3

Hi,
If you have the order delivery enabled, it should work this way:

  1. User pays for a listing or an offer (if it’s a request), a new order is created.
  2. Seller delivers the order (e.g. via message attachments if it’s a file), clicks the Deliver button.
  3. User accepts or rejects the delivery (asking for a revision this way).
  4. If the delivery is accepted (via the Complete button, clicked by the user), the order gets the Completed status.
  5. The amount of the completed order is added to the seller’s account balance (minus the commission fee).
  6. Once the balance reaches the minimum amount (this can be set in HivePress/Settings/Payouts section), the Request a Payout link appears under the balance (in My Account/Dashboard).
  7. Payout requests appear in WordPress/Payouts section, with Pending status.
  8. After you manually process a payout request (e.g. sending the amount via PayPal), admins can change its status to Publish, this means that it’s processed and it’ll appear in the payout history of the seller in My Account/Payouts.

We also plan to implement automatic payouts, most likely via PayPal or Stripe.