How security deposit is returned when the order is complete?

General
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1

Hi I am using stripe as payment gateway on my site. How security deposit is returned when the order is complete ? is it possible using stripe payment gateway or do i need make any additional configuration in order to make it automatic once the order is complete.

3

Hi,

Please check this topic: Is the order’s security deposit returned when an order is marked complete, or at a specific time after the order is complete? - #2 by andrii

4

HI Andrii

Thanks for quick response, but this doesn’t answer my query. Basically I wanted to know do I need to take any action on stripe or any configuration in hivepress backend in order to return Security Deposit automatically.

5

Waiting for response on this, it has been 3 days since i have reverted to reply received.

8

Hi,

In this version, there is no such option, it is up to the administrator to decide what to do with the payment, for example, to return it as a partial refund.

9

Hi,

Ok, please confirm if Security Deposit amount is automatically refunded once booking is completed?

11

Hi,

Unfortunately, no, you will need to make a manual refund.