Can you advise how your Listing expiry works currently in the current set up?
I have memberships and paid listings extensions being used together…
I have three yearly packages. Free, Paid Tier, Next Paid Tier.
These listings should really be available for the length of their package and not force further payments.
How would you suggest to ensure we have a site of valid and up to date listings?
Hi,
You can view more details about listing expiration settings using this documentation: How to add a listing expiration date - HivePress Help Center. Listing expiration for packages works in the same way, only the date you specify in the package settings will apply only to those listings that are created through this package.
Ok, so the listing feature is either sitewide expiry or per listing expiry. Per listing I am taking it, is a manual process?
Bringing it back to the use case and configuration, which I think would be a use case for everyone to be fair. - How to manage the directory to ensure you don’t have outdated ads but without archiving/removing every ad, or having too much manual work as errors can occur.
So may I ask, when it goes to draft status if I set the ad to expire to 45 days site wide for example. Does that ‘draft status’ get notified to the lister, so they have the opportunity to republish if their number of live listings is still within their package?
Can you please suggest how to configure this to make the directory manageable and up to date?
Hi,
Unfortunately, we cannot give you exact recommendations, as it all depends on the terms on your website. But each user receives an email when the listing has expired, and then it is up to them to decide whether to renew the listing or not. Similarly, it is up to the site administrator to decide what to do with such listings. There is no automatic process, as each site has its own terms.
Ok great! The lister automatically receives an email that the listing has expired (that has been already set up within Hivepress settings), so that is the process of managing the directory. That is what I needed to know. I understand that I would make decisions after that as an administrator. Thank you.
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