How to use WooCommerce emails instead of HivePress emails?

[Catherine]

Hello,

I would like to disable the emails automations from HivePress because they automatically go into the “Spam” box of the clients and they’re sent from “Wordpress” instead of my site name and I can’t customize their appearance (colour, font…)

So I would like to only use the WooCommerce emails automations instead but they seemed to be blocked by HivePress.

Is there a snippet or something to block the HivePress emails ?

Thank you !

[andrii]

Hi,

Unfortunately, there’s no such feature; it would require a custom implementation. Regarding HivePress emails, please make sure that they are configured correctly using this documentation, then they will not end up in spam: How to set up emails - HivePress Help Center. But if you need to disable HivePress emails, please use this documentation: How to disable emails - HivePress Help Center

​I hope this is helpful to you.

[Fabricator]

Hi! To disable outgoing HivePress emails, go to WordPress Dashboard->HivePress->Emails, and add a new email. scroll down, under the editor window, select an event for that email. Leave the email content empty, and save. Do it for every events. Because the system will not send an empty email, your HivePress will not send more emails. If so want to edit the HivePress emails, with this method, you can customize every emails.
Take a look here: How to set up emails
And here: Email template
Ps.: You need an SMTP plugin to be installed in your wordpress (WP Mail SMTP or similar)