I’m experiencing difficulties receiving the password reset email when using HivPress.
When I try to reset my password to log in, nothing happend,I don’t receive any email to do that, can you. please help. me?
I have no problem with delivrability of emails
There are two possible problems:
- Email is not set up. Please check this doc on how to set up emails - How to set up emails - HivePress Help Center
- The event password reset has been overwritten with an empty description in the HivePress > Emails, and therefore it is disabled.
Hope it helps.
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