GGG
June 22, 2023, 1:30pm
1
I used to always receive emails telling me when jobs expire and new users registered. Now I log into my site and see expire jobs, but I don’t get any emails anymore.
What happened? How come I am not receiving emails anymore and how can I get them again?
nikita
June 23, 2023, 12:29pm
4
Hi,
There are two possible problems:
Email is not set up. Please check this doc on how to set up emails - How to set up emails - HivePress Help Center
The event password reset has been overwritten with an empty description in the HivePress > Emails , and therefore it is disabled.
Hope it helps.
GGG
June 25, 2023, 5:10am
5
I’m confused about point 1 because I used to get emails and I never set up emails before.
But now I downloaded the plugin YaySMTP and when I tried to send a test email, this is the message I got:
Oops! Your email can’t be sent.
What happened?
This error might be caused by:
Incorrect SMTP settings or Mailer configuration
Connection blocked by your web server
Connection rejected by your host (many shared hosts block certain ports)
What to do next?
Double check all configuration and settings
Try another mailer
Ask your hosting provider to enable your external connections
Can’t figure it out?
Please contact us to ask for help. We’ll get back to you ASAP.
Debug
Versions:
WordPress: 6.2.2
WordPress MS: No
PHP: 8.0.28
YaySMTP: 2.4.8
Params:
Mailer: mail
Debug:
GGG
June 25, 2023, 5:30am
6
I just contacted my hosting provider and they told me there is a suspension on my email. So I guess the issue is coming from their end. I’ll see how I can fix it.
1 Like
system
Closed
July 25, 2023, 5:30am
7
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