Import Attribute Display Issue for Requests and Vendors

General HivePress
1

Hi there,

We are trying to import a large number of Vendors and Requests (using WP All Import Pro). The import works great and we see all attributes populating in the back end for Vendors and Requests (including mapping users and location).

The problem is that these values aren’t all being properly send to the frontend of the site for some reason.

If we go in and Save a record (Request or Vendor) then everything appears correctly on the frontend.

Any thoughts on how we might be able to fix this (other then having to save each record manually)?

2

I would like to know as wel considering i am in the process of migrating from my current CMS to Hivepress and most likely will face the same issue down the road.

5

Hi,

Most likely, there is a caching issue here. Please try these two options:

  1. Please use this PHP snippet:
if ( ! defined( 'HP_CACHE' ) ) { 
    define( 'HP_CACHE', false );
}

You can add it using this doc: How to add custom code snippets - HivePress Help Center.

  1. Alternatively, you can resave listings (if you need to resave multiple listings, try using the Bulk edit feature).

P.S. Let me know if you have another account on this forum (perhaps your developer used it) because your license keys have been used before.

6

Thanks, I’ll give it a try and let you know.

Yes, we do have two accounts - our main one for our license is hivepress@labx.com. I’m the developer. We are using the keys right now on Prod/Dev and Staging while we develop the site, it will go down to just Prod and Staging once we go live.

7

Disabling the Hivepress Cache appears to have fixed it - Thanks Andril!

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