Imported reviews not appearing

I had an old directory website that was built using the Listify theme. I recently migrated all of those listings into Hivepress using the All Import plugin. The reviews were migrated successfully and are associated with the Hivepress listing, but they do not display on the front end.

For example: This listing has two reviews (approved comments), but the site visitor can’t see them anywhere.

I tried un-approving and re-approving the comments. That didn’t seem to fix the problem.

Any ideas on how to fix this?

Please make sure that you also set the “hp_review” type for these comments during the import, and the rating value (1-5, number with possible decimals) should be stored in the hp_rating comment meta field. I guess Listify used a different comment type or meta field name since it was created by another developer team.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.