Hi,
I would like to suggest some improvements to the messaging system on HivePress to make communication between sellers and buyers more effective. Currently, when a buyer sends a message about a listing, the seller receives an email notification, but it does not include any reference to the specific listing (neither the name nor a photo). This forces the seller to respond via the website using the “Reply” button just to find out which listing the inquiry is about.
It would be helpful to implement the following features:
- Include listing details in the email notification (e.g., the name and image of the listing) so that the seller immediately knows what the inquiry is about.
- Allow replies directly via email, without requiring access to the website, using an email proxy system that keeps both the seller’s and buyer’s email addresses private. This would prevent responses from being mistakenly sent to the website owner instead of the buyer.
These improvements would make communication more seamless and efficient, enhancing the user experience on the platform.
Thank you for your attention!