Hello,
Thank you for the information. I have deactivated all third-party plugins in the theme, but unfortunately, there is no change in the issue.
I am not using any cache plugin or related features on the site. The infrastructure is clean, and the theme utilizes jQuery v2.2.4 without any reported errors on the site. The specific problem lies in the non-functional buttons within the HivePress forms.
I’ve noticed several issues last night:
When a user goes to the /submit-listing/details link, the system automatically redirects them to the login/register page. After registering, the link automatically redirects to /submit-listing/profile, but when I fill out the form and click the “Save Changes” button, nothing happens, and the initial routing error occurs.
This problem is not exclusive to new users; it also affects existing ones. For instance, I created five different customers for testing purposes. I manually set up a store for each customer through the “Vendor” section and posted an ad for each. When these customers log in, the system automatically redirects to the /submit-listing/details page, and the ad form appears. However, after filling out the form and clicking the “Submit Ad” button, again, no action is taken, and the routing error occurs.
Another observation is that for newly registered users, who are initially set as “Subscribers,” even after manually marking them as “Sellers,” when these users try to access the /submit-listing/details link, the system automatically redirects them to /submit-listing/profile.
In general, I suspect there might be an issue either in the internal JavaScript scripts or that I need to add custom PHP hooks to my theme.
This issue consumed a significant amount of my time last night. Before reaching out here, I spent a full 8 hours researching and conducting tests without success. If needed, I am willing to provide the site’s username and password for the admin to conduct further testing.
I believe there is a detail we might have overlooked.
Problem console code- Failed to load resource: the server responded with a status of 401 ()
domain.com/wordpress/sample-theme/wp-json/hivepress/v1/users/65/:1
Thank you.