Listings are pending, but moderation is off

[severlin]

Hi, I’m having an issue with listings going to pending even though moderation is turned off.

First, moderation is turned off: hivepress>settings>listings>manually approve new listings (unchecked). I think that the only place to have moderation turned on/off. Correct me if I’m wrong.

For all new listings, everything works fine. The user can publish a listing automatically to published status, if they want to hide it, it goes to draft/hidden status.

However, for listings that were brought in (I have about 70 of them) from my old system. I did a csv import of them into hivepress. These listings require moderation. ???!!!

While I don’t care or need to use the “verified” status for listings or vendor, every vendor is verified, and has at least one verified listing - this was imported with csv.

On the existing listings that were imported. If a vendor hides it or updates it, I can’t tell which action they took, because they all go to pending. That means, every time a listing is updated, I need to email them to ask which option they wanted.

For a workaround - I don’t need any pending status on this site, so if there is a way to disable it completely, that would be ok. I do need hide/draft and publish status.

Thanks for your insight in solving this issue.
Sarah

[andrii]

Hi,

This is only possible if general moderation is enabled for all listings or if one of the listing attributes has the moderation feature enabled.

Please go to HivePress > Settings > Listings > Moderation to check if the general feature is enabled.

As for the enabled attribute feature, you need to go to Listings > Attributes and check each attribute.

[severlin]

Ah, thanks! I thought I’d turned off all the listing attributes/moderation but had missed one. Thank you,
Sarah