I have created a total of 19 Listing Categories (on ExpertHive), and only 11 appear on the Home Page and the Listings page (under All Categories). Any ideas why 8 are missing?
Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, please note that categories that do not have any listings will not be displayed on the page.
Thank you! I have disabled all of the plugins except the ones needed for Experhive to work, and it didn’t make any difference, I am still only seeing 11 Listing Categories out of 19. Regarding “please note that categories that do not have any listings will not be displayed on the page,” most Listing Categories, if not all, don’t have any listings, yet 11 still appear in the Listing Categories block, or when I open the Listings page. Please check out the screenshot below:
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Will do, thanks much!
We checked this issue from our side, and it seems okay. After disabling all third-party plugins and re-saving the categories, they are all displayed on your site. Therefore, there was an issue with caching and possibly third-party plugins.
That’s great, thank you very much for your prompt support!
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