Listings dont expire with Paid Listings

Bug Reports
1

I find all my listing be that featured or free don’t expire despite having set up an expiry date. Not sure if this is a bug or come config issue?

2

Hi @SeekHelp,

As with your previous topic; sharing a screenshot of how you’ve configured your Plan will be useful in order to help determine what’s going on.

Cheers,
Chris :victory_hand:

3

Hi Chris,
Attached is a photo of the listing pages and the VIP package.

Packages
Packages1524×635 47.5 KB

4

Here is what is inside one of those packages. The VIP one.

VIP
VIP1225×1111 35.4 KB

5

Hi,

Please set an expiration date in the past for the listing, and after that, click “Run” hivepress/v1/events/hourly in WordPress > Tools > Scheduled Actions > Pending and observe whether the actions complete successfully and if the listings expire as expected. If the action changed the status to fail, please let us know, and we will investigate further. Also, if the action fails, please send us the text of the error, and if possible, an error log of it.

6

Hi Kseniia,

I run the tasks manually as they build up and they dont do it automatically (re: Scheduled Actions).

I also use cloudflare, not sure if that is stopping the scheduled actions being performed automatically?

7

Thanks for the details.

By default, these events should run automatically. If you trigger an event manually (for example, hivepress/v1/events/hourly), does its status change to completed or failed?