Location search is not working on listing page

Good morning. My search box is not showing any location if I search a region. If I search a specific suburb, the search does throw out listings within that suburb. But that is not how users will search, I need to be able to give them the listings located within a larger area such as a province or city. I use mapbox, have enabled regions, have added the API key and have entered all the locations again after adding the API key. What else can I do?

Hi,

You can search only by region or by radius. Please make sure you have configured everything correctly using this documentation: How to set up Geolocation - HivePress Help Center, How to set up regions - HivePress Help Center

As I understand, the regions are created automatically when I enter the addresses? Well most of these regions are not coming up in the search. E.g. Tierpoort is a subregion of Pretoria, which hivepress created. When I search Tierpoort I get results, but if I search Pretoria, no results. Same with cape town - the main region. Nothing comes up. With any of the sub regions, also nothing comes up. How do I fix this that all my regions are searchable? According to the doc i have configured everything correctly

Also, when i enter the address that google maps give me, the listing page does not accept it. It will give me a different address or only part of the address. This means very few of my listings have the correct address on the page. Why is the google maps connected to hivepress not the same as google maps on google?

Hi,

You need to correctly configure the Geolocation extension and the regions feature, if regions are not created as shown in the documentation, then the search will not work correctly. Please note that if some regions are not displayed in the search, we unfortunately cannot influence this in any way, as we receive information exclusively through the API.

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