Location search not working

General
1

i. When searching by location, no results are returned. I have tried with both google maps and Mapbox

Steps to reproduce

Searching by location e.g. Thailand or California, United States

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Actual result

No results returned

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Expected result

Show vendors that have the location being searched e.g. ‘Thailand’

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Additional related queries

ii. Also, when searching by location, and you hit the enter key - it does not work.
When searching by keyword, and you press the enter key - it works but not for location. Please let me know how I can make this work.

iii. I would like the location settings to be ‘search by city/state, country only’ not specific any other specific loctions - how do I proceed with this?

Thanks all :raised_hands:

Update: when searching via keywords, and you hit enter, you get taken to the location search. It should be automatically searching when the enter button is clicked

4

Hi,
Please try to enable Generate regions from locations in HivePress > Settings > Geolocation > Regions.
If you use Google Maps and you created 2 API keys while enabling regions (regular one and secret key) it should be ok.

If this issue persists, please try you use MapBox:

5

Hi Andrii,

I have tried google maps and mapbox

8

Hi,
Please send more details that may help to detect or reproduce this issue (e.g., a link to your site, screenshots, a list of installed plugins, or the error message you get).
Also, are regions generated when adding or changing locations for placement in listings/regions?

9

Same situation, using mapbox. I search for a specific state others come up. I search for different States nothing shows

1 Like
10

https://wrestlingevents.net/ - Try if needed. I’ve setup the mapbox with the api. When I go into Region nothing is associated

1 Like
13

Hi,

We checked this from our side, seems to be ok.
Please make sure that you have specified a license key, for example, a Mapbox, as shown on the screenshot Awesome Screenshot.

Check if you have enabled Generate regions from locations in HivePress > Settings > Geolocation as shown on the screenshot Awesome Screenshot.

Try to create a new listing and add a location or change a location in an existing listing, and check if regions are generated in Listings > Regions as shown on the screenshot Awesome Screenshot.

If the regions are generated, then the search will work.

1 Like
14

This part works for me now, the regions are generating! Thanks so much Andrii :blush:

I still have the following issues I’m trying to fix:

ii. Also, when searching by location, and you hit the enter key on your keyboard - it does not work.
When searching by keyword, and you press the enter key - it works but not for location. Please let me know how I can make this work.

iii. I would like the location settings to be ‘search by city/state, country only’ not specific any other specific locations - how do I proceed with this?

Much appreciated as always! :raised_hands:

17

Hi,

  1. The requirements there are such that you need to select a location from the drop-down list, and if you just write text and select nothing, the hidden fields will not be filled with coordinates.

  2. Unfortunately, the radius-based search cannot be disabled now, search by region, is an additional function for the radius-based search. If you use Google maps, try to enable hide the exact address in HivePress > Settings > Geolocation, maybe this will help you.

18

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