Login not working

General
1

I registered as a guest on the website, password and mail are correct

Steps to reproduce

I then try to login with correct credentials

Actual result

The page loads, and the page of login comes back. No access.

Expected result

Access to insert new listing

Extra details

2

Hi,

Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, please refresh permalinks How to refresh WordPress permalinks - HivePress Help Center

3

Just checked, not working

4

You are now administrator of the website. You can check personally the issue if you want.

5

Hi,

Unfortunately, we were unable to reproduce this issue locally. I recommend disabling all third-party plugins except HivePress. Also, clear your hosting provider’s cache and cache (if you don’t know how to clear your hosting provider’s cache, I recommend referring to their documentation or support).

6

The problem persist. I have done all that you suggested

Here the video for a better explanation

7
8

Hi,

Unfortunately, we cannot provide other recommendations, as this problem can only be caused by the mentioned options. You can additionally check on the demo version of the site and make sure that everything works correctly https://listinghive.hivepress.io/.
Please try again to follow all the steps we provided you with earlier, and everything should work correctly.

9

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