Hi,
We’re experiencing an issue. When a customer purchases a membership, it gets activated, but none of the functions—such as revealing the attributes—are unlocked. It seems like nothing happens after the purchase.
Memberships
Package
Customer who maid payment
What the customer can see, and they still have no access even after payment.
Could you please advise why this might be happening?
andrii
April 24, 2025, 9:12am
3
Hi,
Please send temporary WP access to support@hivepress.io with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin Temporary Login Without Password – WordPress plugin | WordPress.org .
system
Closed
May 24, 2025, 9:12am
4
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