Messages conversion journey

[GameDevsGuild]

Hello!

I wanted to ask about the message ability.

If someone contacts a vendor from a vendor list (for the sake of my site, a game developer) through the message then how does that turn into a job? The vendor has their hourly rate so what is the purpose of that if they talk about work via messages and it doesnt turn into a conversion? Aside from listings of course, im looking from a perspective that someone was looking for a skilled specific person rather than the services listed.

Asking because I might be doing it wrong or not understanding the setup, thank you for a great theme team! Gamedevsguild.com

[andrii]

Hi,

This process depends on the policies and conditions of your website. You can do this with the Requests extension by enabling the Allow sending personal requests feature in HivePress > Settings > Requests, then after discussion, the customer can send a personal request to the vendor. Additionally, you can restrict notifications to buyers in HivePress > Settings > Orders, so the only way to communicate with a vendor is to send a personalized offer and pay for it, then get in touch.

​I hope this is helpful to you.

[GameDevsGuild]

Ah this was exactly what I was looking for! Thank you!

I had a look at the messages section, is it possible to remove that from vendors as I would rather that they just submit requests and communicate further in the request than messages

[andrii]

Hi,

Yes, you can remove the Messages button from the page, but it will require CSS tweaks. Please use this sample:

.hp-template--vendor-view-page .hp-vendor__action--message {
	display:none;
}

Please note that it can require further customization.

​I hope this is helpful to you.

[GameDevsGuild]

Thank you Andrii
Where do I add this sample? Somewhere in the Hivepress theme or in the Theme Editor?
Or Appearance > Customise?

[andrii]

Hi,

Please check this doc How to add custom code snippets - HivePress Help Center

[GameDevsGuild]

Very helpful thank you