Messages delayed for admin user

Hi,

The admins see the vendor message late, 12-24 hour delay.
We use wp rocket cache but logged in user caching off.

Info:

`

wp-core

version: 6.5.4

site_language: hu_HU

user_language: hu_HU

timezone: Europe/London

permalink: /%postname%/

https_status: true

multisite: false

user_registration: 1

blog_public: 1

default_comment_status: open

environment_type: production

user_count: 857

dotorg_communication: true

wp-dropins (2)

advanced-cache.php: true

maintenance.php: true

wp-active-theme

name: TaskHive (taskhive)

wp-plugins-active (39)

All-in-One WP Migration: version: 7.81, author: ServMask,

All-in-One WP Migration Google Drive Extension: version: 2.85, author: ServMask,

All-in-One WP Migration Unlimited Extension: version: 2.55, author: ServMask,

Contact Form 7: version: 5.9.5, author: Takayuki Miyoshi (latest version: 5.9.6),

Contact Form CFDB7: version: 1.2.7, author: Arshid,

CookieYes | GDPR Cookie Consent: version: 3.2.4, author: CookieYes,

Crisp: version: 0.45, author: Crisp,

Duplicate Page: version: 4.5.3, author: mndpsingh287,

Easy Accordion: version: 2.3.7, author: ShapedPlugin LLC,

Fluent Support: version: 1.7.90, author: WPManageNinja LLC,

Fluent Support Pro: version: 1.7.90, author: WPManageNinja LLC,

GenerateBlocks: version: 1.9.1, author: Tom Usborne,

GenerateBlocks Pro: version: 1.7.0, author: Tom Usborne,

HivePress: version: 1.7.3, author: HivePress,

HivePress Favorites: version: 1.2.2, author: HivePress,

HivePress Marketplace: version: 1.3.10, author: HivePress (latest version: 1.3.11),

HivePress Messages: version: 1.3.0, author: HivePress,

HivePress Requests: version: 1.2.3, author: HivePress,

HivePress Reviews: version: 1.3.0, author: HivePress,

HivePress Search Alerts: version: 1.1.2, author: HivePress,

HivePress Social Login: version: 1.0.3, author: HivePress,

HivePress Tags: version: 1.1.0, author: HivePress,

Imagify: version: 2.2.2, author: Imagify – Optimize Images & Convert WebP & Avif,

Import Export WordPress Users and WooCommerce Customers: version: 2.5.5, author: WebToffee,

Loco Translate: version: 2.6.10, author: Tim Whitlock,

Popup Maker: version: 1.19.0, author: Popup Maker,

Safe SVG: version: 2.2.4, author: 10up,

Solid Security Pro: version: 8.4.2, author: SolidWP,

WooCommerce: version: 8.9.3, author: Automattic,

WooCommerce Stripe Gateway: version: 8.4.0, author: WooCommerce,

WPCode Lite: version: 2.1.13, author: WPCode,

WP Mail SMTP: version: 4.0.1, author: WP Mail SMTP,

WP Rocket: version: 3.16, author: WP Media,

Yoast SEO: version: 22.8, author: Team Yoast,

Yoast SEO: WooCommerce: version: 16.2, author: Team Yoast,

Yoast SEO Premium: version: 22.8, author: Team Yoast,

wp-media

image_editor: WP_Image_Editor_Imagick

imagick_module_version: 1691

imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org

imagick_version: 3.7.0

file_uploads: 1

post_max_size: 60M

upload_max_filesize: 50M

max_effective_size: 50 MB

max_file_uploads: 20

imagick_limits:

imagick::RESOURCETYPE_AREA: 122 MB

imagick::RESOURCETYPE_DISK: 1073741824

imagick::RESOURCETYPE_FILE: 6144

imagick::RESOURCETYPE_MAP: 512 MB

imagick::RESOURCETYPE_MEMORY: 256 MB

imagick::RESOURCETYPE_THREAD: 1

imagick::RESOURCETYPE_TIME: 9.2233720368548E+18

imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV

gd_version: bundled (2.1.0 compatible)

gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM

ghostscript_version: 9.55.0

wp-server

server_architecture: Linux 5.15.0-97-generic x86_64

httpd_software: Apache

php_version: 8.2.20 64bit

php_sapi: fpm-fcgi

max_input_variables: 1000

time_limit: 240

memory_limit: 5G

max_input_time: 60

upload_max_filesize: 50M

php_post_max_size: 60M

curl_version: 7.81.0 OpenSSL/3.0.2

suhosin: false

imagick_availability: true

pretty_permalinks: true

htaccess_extra_rules: true

current: 2024-06-17T08:43:00+00:00

utc-time: Monday, 17-Jun-24 08:43:00 UTC

server-time: 2024-06-17T09:42:54+01:00

wp-database

extension: mysqli

server_version: 10.6.16-MariaDB-0ubuntu0.22.04.1

client_version: mysqlnd 8.2.20

max_allowed_packet: 16777216

max_connections: 151

wp-constants

WP_HOME: undefined

WP_SITEURL: undefined

WP_CONTENT_DIR: /var/www/vhosts/httpdocs/wp-content

WP_PLUGIN_DIR: /var/www/vhosts/httpdocs/wp-content/plugins

WP_MEMORY_LIMIT: 40M

WP_MAX_MEMORY_LIMIT: 5G

WP_DEBUG: false

WP_DEBUG_DISPLAY: true

WP_DEBUG_LOG: false

SCRIPT_DEBUG: false

WP_CACHE: true

CONCATENATE_SCRIPTS: undefined

COMPRESS_SCRIPTS: undefined

COMPRESS_CSS: undefined

WP_ENVIRONMENT_TYPE: Nincs definiálva

WP_DEVELOPMENT_MODE: undefined

DB_CHARSET: utf8mb3

DB_COLLATE: undefined

wp-filesystem

wordpress: writable

wp-content: writable

uploads: writable

plugins: writable

themes: writable

Thanks.

Hi,

Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, caching is possible on the part of the hosting provider, so I recommend checking its settings or contacting their support.

​I hope this is helpful to you.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.