Messages storage location

Hello everyone,

for now we have enabled the private message on the platform. I would love to know how can I check messages that has been sent between users due I select 30 or 60 days as storage limit.

Thank you,

Hi,

You can enable message monitoring; please check this doc How to block or monitor messages - HivePress Help Center. But note that messages are deleted after the storage period.

​I hope this is helpful to you.

Hi @andrii ,

I’ve already enable it but I want to know where are the messages located? If I want phisically have access to them, there is some folder where I can review in case something happen?

Thanks,

The easiest way is using message monitoring, if you mean checking the message storage directly then messages are stored as hidden comments of “hp_message” type in the WordPress database (wp_comments table).

Hope this helps

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