Sorry for the inconvenience, it seems that all of the listed issues are caused by customizations, we can’t reproduce them on the demo nor locally. There seems to be a heavily customized third-party theme. We can check if there are any JS errors that block most of the features you mentioned (e.g. making offers) to provide general guidance, but unfortunately we can’t resolve issues caused by third-party themes or customizations. Please let me know if it’s ok.
Yes, these issues are caused by customizations, third-party theme or plugins since it doesn’t occur with the fresh HivePress installation. There’s probably a JS error that blocks the modal windows. I recommend switching to ListingHive theme for a moment, disabling all third-party plugins and customizations for a minute to check if this issue persists.
Correct. I have identified that one plugin is causing the issue. However it is a major part of my website. Coulld you assist on how I may proceed to identify the actual problem or resolve it? I know this is not part of your support, am just asking for guidance on how I should proceed.