For some reason, only my administrator account that installed the plugin can edit the host field on a listing record. No new administrators that I create, nor any other users can. For them it is grey. Only one administrator user is able to edit this field which very much confuses me. What could be the reason for this issue? This is important when backend users create new listings for different hosts.
Thank you!
Hi,
If you create a listing on the backend, the author is automatically assigned to the current user. If you need to change the host, set the listing to draft status, refresh the page, and you will have a field to change the host.
I hope this is helpful to you.
Hi and thanks for the quick feedback! I didn’t word correctly what’s happening. I am talking about the process of creating a new listing. My user is the only administrator that can assign any host during the creation before it’s saved. All others can only change the host from themselves to another user when editing the listing, thus they have to save it first. I can’t spot the difference in settings between our users that causes this.
Hi,
This is expected behavior. Most likely, your main admin is the user first created in WordPress, which is always set by default. Therefore, other admin users must select the user as the author of the listing and save the listing, then the vendor will change.
I don’t mind the vendor default to be the main admin. However is it possible to avoid needing backend users to save a listing before they can edit the field value?
Hi,
We checked this issue from our side, and it seems okay. Please provide more details regarding this issue (e.g., your actions step by step with screenshots, etc.). This will help us to reproduce and resolve the issue faster.
No idea what changed. It’s working now!
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
Reopening ticket Only one administrator can edit hosts on listings
only the administrator user that added the hive plugins can edit the host field in listings, and not other wordpress backend administrators.
Tried what this post recommended but when saving the new listing as a draft, the host field is still unable to edit.
to add in, if the new listing was made in the backend by a different admin (then the admin user that added hive plugins) the host field can’t edit be added by the original admin either. the host field can only be adjusted/edited in listings created by hosts on the front end or the first admin (and the other admins can’t edit host fields in any listings)
Hi,
Unfortunately, we were unable to reproduce this issue locally. Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users.
