Option to read messages via WP Admin

[PrimalDee]

Hi

I’ve read all the support messages and comments about messages being able to be read via WP Admin. I don’t have that option available - am I not understanding something? Is this how it’s supposed to work?

I’ve disabled all plugins excluding Hive Press core and Hive Press plugins and cleared the cache. No change.
I know that I can access them by logging in as a user in the front end, but it’s definitely not an ideal way to manage them.

If this is the way the current Messages plugin works, can you please provide a snippet that I can add that will notify me / bcc me into the emails that are sent between users and vendors. I don’t want to set it up via my mail host.
Alternatively, is there a 3rd party plugin that will achieve this instead?

Thanks in advance

[andrii]

Hi,

Unfortunately, there is no such feature; you can only view messages from the frontend. You can also monitor messages using this documentation: How to block or monitor messages - HivePress Help Center

[PrimalDee]

Thanks, but I read that already which is why I asked if ‘messages’ should still appear as it doesn’t for me. Is it supposed to?

Failing that - could you please advise the snippet so that admin is sent a blind copy (bcc) of the emails as a work around?

[andrii]

Hi,

Unfortunately, there is no such feature as backend monitoring, so we recommend that you consider the existing one. We can send a snippet to bcc, but please note that this will send you an email every message and will most likely look like spam. Let me know if this works for you.

[PrimalDee]

Hi @andrii

The snippet would be great please

Thank you

[andrii]

Hi,

Please use this PHP snippet:

add_action(
 'hivepress/v1/emails/message_send/send',
 function($email){
  wp_mail(get_option('admin_email'), $email->get_subject(), $email->get_body());
 }
);

[PrimalDee]

Thanks @andrii