Regarding “The buyer can click Order Complete if the Completion in HivePress > Settings > Orders feature is enabled.” Is this how it should be set for the buyer to be able to mark the order as complete?
Also, since you have temp access to my WP backend, can you check that the payment methods are set up correctly, all third-party plugins and customizations are disabled, and the cache for logged-in users is disabled? I have reviewed all that and see no errors.
Please note that the manual completion function is displayed only when the order has a processing status. Also, please provide the link to the temporary access again, as the previous one has expired.
Please let me know if there were any issues or missing features, it’s in the active development stage so we can add some of the requested features pretty quickly. We also try to improve it with every update so any feedback is appreciated.
Please provide more details on which version of the Marketplace extension you have. Also, please disable third-party plugins and customizations (if any) and check if this issue persists. If you use a caching plugin, ensure that caching is disabled for logged-in users. If this issue exists, please send temporary WP access to support@hivepress.io with details for reproducing it, and we’ll check it (please send only the link without login and password). You can create a temporary access link using this plugin: Temporary Login Without Password – WordPress plugin | WordPress.org.
Hi Andrii - I can now see the order under the purchases order history since the update. However, the ‘seller’ still has nothing - no messages, nothing on their dashboard etc. (even when marking the order as complete on the backend.)