Order page redirect to home page

General
1

Hello,

Order page not working. When I click on a order number to open the details, it goes to home.

It also not profides any notifications of order to the seller. How can seller understand if anyone purchase?

Thanks.

3

Hi,

Regarding redirecting to the payment page:

  1. Please navigate to WP Dashboard > WooCommerce > Status > Tools > and click Create pages opposite Create default WooCommerce pages.
  2. ​Please edit this listing (either on the front-end or back-end) and re-save it, setting the Price. This should generate a hidden product for a listing (or package\request), and the checkout redirect should be okay.
  3. Please refresh permalinks; you can check this doc: How to refresh WordPress permalinks - HivePress Help Center
  4. Also, please make sure you set up payments correctly; you can check this doc How to start accepting payments - HivePress Help Center
  5. If this issue exists, please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, ensure that caching is disabled for logged-in users.

​I hope this is helpful to you.

4

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