Orders page is incomplete, missing menu items

[alimanzar3]

Hello, my Orders page is not working, it does not display all the order details. I have not customized anything and am using the theme as I downloaded.
See screenshot here:

Edit 1: View- Order page is also not working, it re-directs back to home page
Edit 2: Also missing menu items Received Orders, Placed Orders, Favorites

I have already created default woocommerce pages in Woocommerce settings.

[andrii]

Hi,

Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, ensure that caching is disabled for logged-in users. Also, please refresh permalinks How to refresh WordPress permalinks - HivePress Help Center

[alimanzar3]

1. I am not using any 3rd party plugins or customizations
2. Caching is disabled for everyone
3. Permalinks are refreshed

Here is what I can see in the debug log:
[16-Oct-2023 23:43:49 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_status() on null in /plugins/hivepress-marketplace/templates/order/view/order-status.php:5
Stack trace:
#0 /plugins/hivepress/includes/blocks/class-part.php(61): include()
#1 /plugins/hivepress-marketplace/includes/components/class-marketplace.php(2486): HivePress\Blocks\Part->render()
#2 /wp-includes/class-wp-hook.php(310): HivePress\Components\Marketplace->render_order_status(Object(Automattic\WooCommerce\Admin\Overrides\Order))
#3 /wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(‘’, Array)
#4/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#5 /wp-content/plugins/woocommerce/templates/myaccount/orders.php(45): do_action(‘woocommerce_my_…’, Object(Automattic\WooCommerce\Admin\ in /plugins/hivepress-marketplace/templates/order/view/order-status.php on line 5

[alimanzar3]

For more info: I tried disabling the Hivepress Marketplace Extension and I was able to see all my orders as well as view the View order page for the orders. The conflict might be with the Hivepress Marketplace extension

[andrii]

Hi,

Please send temporary WP access to support@hivepress.io with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin Temporary Login Without Password – WordPress plugin | WordPress.org.

[alimanzar3]

I have sent WP access to support@hivepress.io.

Steps to reproduce the error:

• go to Orders page

[andrii]

Hi,

Unfortunately, we did not receive your temporary access, please send it again.

[alimanzar3]

I have just emailed it. Please check for an email from my email mentioned in my profile details.