If the user buy package and pay with offline payment (bank transfer, check). It will not post the ad. Because Hivepress wants the payment status to be paid. So when user wants to add another listing after using offline payment, they still shown “select package” page.
Hi,
Please clarify the status of the payment after it has been made. Because the package should be displayed after the payment has been received at least the status “processing.” Also, please send a screenshot of the package settings and specify which payment method you are using (because, for example, everything works correctly with Direct Bank Transfer).
All manual payment method will have status is ‘on hold’ after order is placed, so admin can verify before its mark as paid. But hivepress doesnt expect this. Hivepress will never post an ad and show package selection if the payment status is not paid even though order is placed leaving user stuck at package selection screen.
Hi,
Yes, since there’s no way to verify the offline payment automatically, the Add Listing flow is still blocked with the Select Package page. Unfortunately there’s no way to split this flow in the current version, because each Add Listing flow creates a single hidden listing draft per user. I recommend using a code snippet or plugin to auto-complete all WooCommerce package orders, and if the payment is not received, you can delete the ad as a workaround.
Hope this helps