Paid listings not working on front end

[cltracey99]

I have installed the Listing Hive theme and installed WooCommerce and Paid Listings. Created packages and virtual products as per instructions. When I click on add listing from the front end of the website it just shows a form to add a listing - no packages. Also, when logged out you have to register before seeing anything - not idea.

So I tried creating a new page and adding the packages block… now can buy package on WooCommerce but does not direct me to add a listing.

Where am I going wrong?

User should not have to log in but instead:

a. select package and pay
b. at this stage be promoted to create an account
c. be directed to enter details for listing
d. wait for listing to be approved by admin

Also, are there email notifications when listing approved?

Thanks in advance.

[andrii]

Hi,

Please note that to publish a listing, you must first register. Also, the Select Package page is displayed after filling out the Add Listing form. Yes, when the listing is approved, user will receive an email notification.

[cltracey99]

Thanks. I did that. I registered as a new user, completed the listing form then nothing. It did not redirect me to pay for packages. Packages are not showing at all. The listing simply went to the moderator for approval.

[andrii]

Hi,

Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, please refresh permalinks How to refresh WordPress permalinks - HivePress Help Center
If this issue exists, please provide more details regarding this issue (e.g., your actions step by step with screenshots, etc.). This will help us to reproduce and resolve the issue faster.

[cltracey99]

Please see attached. So when you go to add listing, you get a form. When you submit the form it just says that it’s being reviewed. Nowhere are the packages.

[andrii]

Hi,

Your screenshots are not clear, so I can’t see all the detailed information. But, you still have third-party plugins enabled. Please follow all the recommendations I wrote above and everything should work correctly for you.

[cltracey99]

Hi, there are no third party plugins other than WooCommerce

[cltracey99]

I disabled WooCommerce and everything except HivePress and HivePress Paid Listings.

1. I click on Add Listing, top right corner of the template. I am using your template.
2. A form comes up for me to add a listing. I complete the form with details of my listing.
3. It submits the form and says that it has been submitted for review.

Nowhere is there anything to redirect me to pay for a package or choose a paid listing.

[andrii]

Hi,

If you have disabled all third-party plugins and customizations, cleared the cache and updated permalinks, and then registered the user, everything should work correctly. Please try testing again after you have followed all these recommendations.