Payment page not found when user books

[sam]

Hi,

I’ve been testing the booking and payment systems for HivePress theme, I’ve connected WooPayments and confirmed Stripe Express account with Bank Account for payout.

However, when I proceed with payment the page shows “Nothing found” - please see screenshot attached, any advice would be greatly appreciated!

[andrii]

Hi,

Regarding redirecting to the payment page:

1. Please navigate to WP Dashboard > WooCommerce > Status > Tools > and click Create pages opposite Create default WooCommerce pages.
2. ​Please edit this listing (either on the front-end or back-end) and re-save it, setting the Price. This should generate a hidden product for a listing (or package\request), and the checkout redirect should be okay.
3. Please refresh permalinks; you can check this doc: How to refresh WordPress permalinks - HivePress Help Center
4. Also, please make sure you set up payments correctly; you can check this doc How to start accepting payments - HivePress Help Center
5. If this issue exists, please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, ensure that caching is disabled for logged-in users.

P.S. If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.

[sam]

Thank you Andrii!

[Jacob]

Hi, I have completed all the steps listed above, but I still cannot proceed to payment. Please help.

[andrii]

HI,

Please provide more details regarding this issue (e.g., your actions step by step with screenshots, etc.). This will help us to reproduce and resolve the issue faster.