Hi Hivepress. I have a strange bug on my hivepress website. On the listings page, the images are not always shown. Some of them are missing. When I then refresh the page, they are always shown. What can I do??
Hey, I’m not HivePress staff, but it sounds like an issue with caching to me. Try disabling any caching plugins you have amd see if the issue persists. If it’s resolved; exclude the pages from caching.
Thank you, Good idea, but unfortunately it did not remove the problem.
Sorry to hear! If you temporarily deactivate all plugins that aren’t HivePress related, then see if the issue continues, you’ll have a good idea whether it’s definitely caused by/a bug with HivePress. If the issue is fixed, reactivate your other third-party plugins 1-by-1 and retest to find the plugin that’s conflicting! I hope this helps!
Hi ChrisB
Followed your suggestion and deactivated all other plugins and caching too. The problem was unfortunately still there.
Ah, sorry to hear that @LarsF - It sounds like a bug with HivePress if you’ve already tried deactivating all of the other plugins. I’m not really able to help any further, (sorry!), but the official HivePress team will likely reply tomorrow. Hopefully, they have an idea of what’s going on, or may have even encountered it before. Best of luck! I hope you manage to get things sorted!
Hi,
If you’ve disabled all third-party plugins, caching for logged-in users, and custom implementation, I recommend contacting your hosting provider to make sure they’re not blocking the image upload request.
I hope it helps
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