Posting request and listing request not working

[usegotu]

Hello - after working with a developer to make cosmetic changes to the site (example: improving design and some layouts) the (1) Gmail login, (2) posting request functionality and (3) posting listing functionality is not working. I need help resolving this issue as the site is currently not usable until it is resolved.

Steps to reproduce

Issue 1 - signing up with Gmail login.
Issue 2 - posting a request.
Issue 3 - creating a listing.

Actual result

Issue 1 - Results in landing on an error page.
Issue 2 - user is taken to the same requests page. Request doesn’t show up in wordpress dashboard to approve nor is visible in the user dashboard.
Issue 3 - Listing does not appear in wordpress dashboard for approval.

Expected result

1 - successful signup via gmail.
2 - Request showing up in wordpress dashboard for approval.
3 - Listing showing up in wordpress dashboard for approval.

Extra details

The site is “usegotu.com”. Please reach out if temporary admin access is needed to further diagnose the problem.

[andrii]

Hi,

Unfortunately, we can’t recommend a website from another developer, we only provide general recommendations. We recommend using the backup version and checking that the links work, as there is most likely a problem with third-party plugins or customizations.

[usegotu]

It is still using the Hivepress plugins. Are you stating that this team cannot help troubleshoot sites if any customization is made?

[andrii]

Hi,

Yes, this is beyond the scope of our support, you can see our policy in more detail at this link: Support Policy | HivePress