Prevent Vendors from Seeing Unpaid Bookings in Their Dashboard

[IvanM]

Hello HivePress Team,

I’m encountering an issue on my booking platform:

When a client begins the booking process but doesn’t complete the payment, the booking remains in “Unpaid” status - which is expected.

However, the problem is that vendors can still see these unpaid bookings under their Vendor Dashboard → Bookings section.

We’ve had several cases where vendors try to contact these clients prematurely (via internal messaging or phone), even though the booking hasn’t been confirmed or paid. This creates confusion and undermines the structured flow we’re trying to maintain.

Is there a way to hide unpaid bookings from vendors completely and only show bookings that are confirmed** (i.e., paid)?

This would help us avoid misunderstandings and protect the integrity of the booking process.

Thank you in advance!

Best regards

[kseniia]

Hi,

This feature is not available and would require a custom implementation. If you have coding experience, we can provide dev guidance on how to achieve it.

Alternatively, you may want to consider hiring a freelancer for custom development: Customize your website | HivePress.