RentalHive Theme & HivePress Plugin Conflict After Update

Hello,

I am using the RentalHive theme along with the HivePress plugin. After updating HivePress, I encountered issues where some pages no longer load correctly, and SQL queries became slow.

:small_blue_diamond: Issues observed:

  • Enabling the HivePress plugin after the update causes errors.
  • Query Monitor shows ORDER BY RAND() in SQL queries, which slows down my website and increases memory usage.
  • When I switch to a different theme, the issue disappears, which suggests a conflict between RentalHive and HivePress.
  • I also get PHP Fatal errors related to memory exhaustion (Allowed memory size exhausted) when HivePress is enabled.

:small_blue_diamond: Tests I have done:

  • I switched to another theme, and the problem was gone.
  • I disabled unnecessary plugins, but the issue still occurred.
  • I tried modifying the SQL query to remove ORDER BY RAND(), and performance improved.

:pushpin: Could you check if there is a conflict between the latest HivePress update and the RentalHive theme? Is there a fix or a temporary solution for this issue?

Thank you in advance!

Hi,

Please note that RentalHive itself does not have functions that change or add SQL queries, these functions are exclusively in plugins. Most likely, the issue here is caused by third-party plugins, as we have checked it locally and everything works correctly and there is no other feedback from our customers. Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, on the page where SQL is slow, try removing blocks or changing their parameters.

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