Dear Support Team,
I hope this ticket finds you well. I am a user of your plugin and I have been very satisfied with its performance on my single WordPress site. However, I am planning to use this plugin on a WordPress multisite environment and I noticed that your current support does not include full support for multisite usage.
As I am considering the use of this plugin on a multisite, I would like to know how many users are currently using this plugin on a multisite environment. This information will give me some confidence in using the plugin on a multisite and help me make an informed decision.
I believe that multisite support is important for expanding the possibilities of your plugin, and I hope that you will consider adding full support for multisite usage in the near future.
Thank you for your attention to this matter. I look forward to hearing from you soon.